Frequently Asked Questions
Where does the chauffeur meet me?
Your personal chauffeur arrives in his or her own vehicle at your designated location (such as work or home) and drives you to and from the venue of your choice in your vehicle.
What is your hourly rate?
$45.00 per hour in any of your vehicles. 3 hour minimum*
*3 and 5 hour minimums based on time of week
*Friday and Saturday after 5pm: 5 hours minimum
**Special FLAT RATE Airport prices
What is considered billable time?
Your billing begins at the scheduled time at the pick-up location and ends at the completion of service at the final destination. Clients will be charged a 3 hour minimum for all pick-ups except Friday and Saturday after 5pm for which a 5 hour minimum will apply. Hours are billed to the nearest 15 minutes. There are no split shifts. Billable time begins when the chauffeur reports to the client’s pick-up point and ends when the chauffeur returns to the client’s pick-up point or other location previously designated (Additional charges may apply). Travel time charge of half-hour applies for a pick-up of more than 30 minutes travel time to the pick-up location.
Who is my driver? What is your screening process?
All of our chauffeurs have numerous years of professional driving experience, including many with expertise as limousine drivers. Our chauffeurs pass a strict screening process including third party background checks and DMV records are reviewed periodically to ensure our drivers compliance and competency.
Whose insurance are we covered by?
The chauffeur operates under the insurance policy assigned to your vehicle to guarantee that you are fully protected under the insurance industry's permissive clause. If an accident occurs and It's not the driver's fault, your industry policy will manage your loss collection from the other vehicle owner's insurance policy.
Change of plans or maybe someone isn't feeling well? We understand that things happen. We require a 3 hour notice for all cancellations otherwise a late cancel charge may apply. The charge would be 3 hours for hourly rides or the total cost of an Airport ride. We take every situation into consideration before a late cancel charge is made.
Enjoy being driven in the comfort of your own vehicle, knowing that you are getting to & from your destination safely.
We accept Visa, Mastercard, Discover, American Express, Venmo or cash.
*Gratuities not included but appreciated